How Review Collector collects, uses, and protects your personal information.
Last updated: May 2025Review Collector (ABN 42 543 582 827) is a local SEO and Google review automation service operated by Matthew O'Brien, based in Victoria, Australia. In this policy, "we", "us", and "our" refer to Review Collector.
We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information that you provide to us directly, including:
We collect this information when you book a demo, submit an enquiry, or sign up to use our services.
We do not collect sensitive information such as financial account details, health information, or government identifiers through this website.
We use the personal information we collect to:
We will not use your personal information for any purpose that is unrelated to the above without first obtaining your consent.
If you receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We honour all unsubscribe requests promptly and in accordance with the Spam Act 2003 (Cth).
To deliver our services, we share personal information with the following third party platforms:
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
Some of our third party service providers (including GoHighLevel and Google) store and process data on servers located outside Australia, including in the United States. By providing your personal information to us, you consent to it being disclosed to overseas recipients where necessary to provide our services. We take reasonable steps to ensure these providers handle your information in accordance with the Australian Privacy Principles.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Personal information is stored within secure third party platforms and is accessible only to authorised personnel.
If you believe your information has been compromised, please contact us immediately using the details below.
Our website may use cookies to improve your browsing experience and to support analytics tools such as Google Analytics. Cookies are small files stored on your device. You can disable cookies through your browser settings, though this may affect some functionality of the website.
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below. We will respond within a reasonable time and at no charge.
If you have a concern about how we have handled your personal information, please contact us in the first instance using the details below. We will investigate your concern and respond within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact us at: