One weak location drags down your whole brand on Google. Review Collector gives every location its own consistent review presence managed centrally, running automatically.
Multi-location businesses face a review problem that single-site businesses don't. Each location has its own Google profile, its own review count, and its own ranking. A strong head office doesn't cover for a thin branch.
A customer searching for your business in a new suburb or town sees your local profile, not your best one. If that location has 9 reviews and your main site has 90, the customer doesn't know that. They see 9 reviews and move on.
Without automation, review collection depends on individual staff at each location remembering to ask. That never happens consistently. Some sites accumulate reviews slowly, others not at all, and the gap between locations grows over time.
Local Google rankings are determined location by location. A competitor with a strong presence in a suburb where your branch profile is weak will outrank you there even if you've been operating in that area for years.
Google ranks each location independently. A customer searching in Ballarat sees Ballarat results. A customer searching in Bendigo sees Bendigo results. Brand strength at head office level does not transfer to local search.
Google's local algorithm evaluates each Google Business Profile independently. Review volume, recency, and rating at each location directly influence where that location appears in local search results.
Across all industries, customers default to the business with the strongest review profile when all else is equal. In a local search result showing three businesses, the one with 120 reviews draws the eye first.
Google favours recency. A location that gets two or three new reviews every month looks active and relevant. A location with 40 reviews all posted two years ago looks stale, regardless of the rating.
Google's AI overviews surface specific locations, not brands. A strong brand with weak local review profiles will be passed over in AI-generated recommendations in favour of competitors with stronger local signals.
Review Collector is set up once at the group level. Each location then runs its own automated review system independently, with visibility and reporting across all sites from a single dashboard.
We onboard your entire group in a single setup process. Each location gets its own connected Google Business Profile and its own review request sequence. No repeated setup across sites.
Review requests go out automatically after every job or transaction at each site. Past customer reactivation runs per location, so even your newest or quietest sites start building volume quickly.
The system doesn't depend on anyone at any location remembering to ask. Requests, follow-ups, and review responses are all handled automatically consistently across every site.
See how every location is performing in one place. Identify which sites are building momentum and which need attention. Monthly performance reporting is included on the Pro plan.
Here is exactly what runs from day one. No onboarding fees. No setup costs. One flat monthly price.
Text and email requests go out automatically. You never have to remember to ask again.
Most businesses get 50 to 150 reviews in the first four weeks. From customers you already have.
If a customer doesn't respond first time, we send gentle reminders automatically. No chasing required.
Professional, consistent, on-brand responses to your reviews. Zero effort from you.
Requests include your customer's name, which increases conversion rates significantly over generic blasts.
We connect to your existing tools and walk you through setup. Most businesses are live within 30 minutes.
Visibility gap figure assumes 5% of potential monthly revenue is lost per location due to weak Google presence. This is a conservative estimate. These figures are illustrative.
One onboarding process covers your entire group. Every location is live and collecting reviews within days.
We connect every Google Business Profile and your CRM or job management software in a single onboarding session. Each location is configured individually within the same setup call.
Past customers at each location receive personalised review requests, dripped out gradually so every location builds review volume at a natural pace. Most locations see their first new reviews within 48 hours.
New customer review requests run automatically at every location after each transaction. We handle follow-ups and review responses across all sites. You get a monthly report showing performance across the group.
Standard plans work well for smaller groups. Larger franchises and chains get custom pricing based on location count.
Up to 50 requests/month
50–100 requests/month
100–300 requests/month
Running more than one location? We offer bundled pricing for multi-location groups and franchises. Get in touch and we'll put together a plan that works across your whole group.
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